Helpful Banking Moments: Posh's North Star Metric to Define Conversational AI Success
Introducing Helpful Banking Moments, a brand new metric we’ve developed to determine if our AI is doing right by the party that matters most: the end user.
Conversational AI thoughts from Posh.
Introducing Helpful Banking Moments, a brand new metric we’ve developed to determine if our AI is doing right by the party that matters most: the end user.
And how do you know which vendor is the best for your financial institution?
"We’ve built this technology to streamline the member experience—Learning from thousands of conversations, we’ve built a technology that streamlines the member experience, but still enabling human interaction when needed so credit unions can deliver the best member journey."
At a time when Americans have many options for financial institutions, many opt for their local credit union for basic financial services.
CUSO Posh Poised To Produce Better Bots For Credit Unions
Have you ever had to navigate through a series of options through the touchpad of your phone?
Part 3 of 3 of the Meet Posh’s NLP team Series.
How Posh’s first sales hire went from playing over the net to selling software on the cloud.
How a Software Engineer at Posh turned sci-fi dreams into fin-tech reality.
How the power of free study transformed a shy aspiring writer into Posh’s biggest cultural cheerleader.