Helpful Banking Moments: Posh's North Star Metric to Define Conversational AI Success
Introducing Helpful Banking Moments, a brand new metric we’ve developed to determine if our AI is doing right by the party that matters most: the end user.
Artificial Intelligence thoughts from Posh.
Introducing Helpful Banking Moments, a brand new metric we’ve developed to determine if our AI is doing right by the party that matters most: the end user.
"We’ve built this technology to streamline the member experience—Learning from thousands of conversations, we’ve built a technology that streamlines the member experience, but still enabling human interaction when needed so credit unions can deliver the best member journey."
Welcome to Posh’s AI Academy Series!